Launch your first Chatty bot
Start with one focused use case: answer product questions, qualify visitors, or route support requests. Give the bot a clear identity, train it from trusted sources, then test it like a real visitor before publishing.
Create the bot
Open the dashboard, create a bot, and set the name, welcome message, tone, language behavior, and first suggested prompts. Keep the first welcome short and action-oriented so visitors know exactly what to ask.
Train the source of truth
Add your website, help docs, pricing page, policy pages, PDFs, or pasted text. Wait for indexing to finish, then ask the bot ten questions your customers actually ask.
Publish safely
Copy the embed script from the Embed tab and place it before the closing body tag. Add your production domain to the allow list before sending traffic to the widget.
Before you ship
- Bot identity and welcome message are set
- At least one authoritative knowledge source is indexed
- Embed script works on a staging or production page
- Fallback contact or handoff route is visible